Effective Date: 1 July 2025
Last Updated: 28 July 2025

Welcome to Netsleek.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services provided by Netsleek (“we”, “our”, “us”). By accessing or using our Website, you agree to comply with these Terms. If you do not agree, you must not use our services.

1. Who We Are

Netsleek is a remote digital marketing agency headquartered in Johannesburg, South Africa and operating globally, including in the United Kingdom, European Union, and the Americas.
Website: https://www.netsleek.com
Email: info@netsleek.com

2. Scope of Services

We provide SEO, content creation, website optimisation, marketing analytics, and related digital marketing services to clients worldwide.

  • Service details, deliverables, and timelines will be specified in individual agreements or proposals.
  • Netsleek reserves the right to modify or discontinue any service at any time.

3. Use of the Website

By using our Website, you agree to:

  • Use it only for lawful purposes.
  • Not engage in any activity that could harm or interfere with the Website’s functionality.
  • Not attempt to access non-public areas of our servers, software, or networks.

We may restrict or terminate access if these Terms are violated.

4. Intellectual Property Rights

  • All content on this Website, including text, graphics, logos, designs, and code, is the intellectual property of Netsleek and protected under copyright and trademark laws.
  • You may not copy, distribute, modify, or use our materials without prior written consent.
  • Client-specific deliverables remain the property of Netsleek until full payment is received.

5. Client Responsibilities

Clients engaging our services agree to:

  • Provide accurate and timely information necessary for project completion.
  • Ensure they have legal rights to any materials they supply to us.
  • Comply with payment terms as outlined in the contract.

6. Payment Terms

  • Pricing, billing cycles, and payment methods will be defined in client contracts or invoices.
  • Payments must be made on time; late payments may incur interest or service suspension.
  • All fees are non-refundable unless otherwise stated in writing.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Netsleek is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.
  • Our total liability under any agreement is limited to the amount paid by the client for the specific service.
  • We do not guarantee specific ranking positions, traffic levels, or sales outcomes.

8. Third-Party Services

Our services may integrate with or link to third-party tools (e.g., analytics platforms, hosting providers). We are not responsible for the content, policies, or practices of third parties.

9. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy.

  • UK & EU clients: processing follows the UK GDPR and EU GDPR.
  • US clients: we comply with the California Consumer Privacy Act (CCPA) where applicable.
  • Clients remain responsible for ensuring their own compliance with applicable data laws.

10. Confidentiality

Both parties agree to maintain the confidentiality of sensitive business information shared during the course of the engagement. This obligation survives termination of any contract.

11. Termination

We may terminate or suspend services if:

  • You breach these Terms or any service agreement.
  • Payment is not made as agreed.
  • We determine that continued services would be unlawful or unethical.

Upon termination, outstanding invoices remain payable.

12. Warranties Disclaimer

All services are provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or non-infringement.

13. Governing Law and Jurisdiction

  • For UK and EU clients: these Terms are governed by the laws of England and Wales.
  • For US clients: these Terms are governed by the laws of the State of Delaware, USA.
  • For clients outside these jurisdictions: disputes will be handled under South African law unless otherwise agreed.

Any disputes shall be resolved through good faith negotiations, and if unresolved, through courts in the applicable jurisdiction.

14. Changes to These Terms

We may update these Terms at any time to reflect changes in laws or our business practices. Updates will be posted on this page with a new effective date.

15. Contact Us

For any questions or concerns regarding these Terms, please contact:
📧 info@netsleek.com
🌐 https://www.netsleek.com